The DOI error report is sent immediately when a user informs us that they’ve seen a DOI somewhere which doesn’t resolve to a website.
The DOI error report is used for making sure your DOI links go where they’re supposed to. When a user clicks on a DOI that has not been registered, they are sent to a form that collects the DOI, the user’s email address, and any comments the user wants to share. We compile the DOI error report daily using those reports and comments, and send it via email to the technical contact at the member responsible for the DOI prefix as a .csv attachment.
If you would like the DOI error report to be sent to a different person, please contact us.
The DOI error report .csv file contains (where provided by the user):
We find that approximately 2/3 of reported errors are ‘real’ problems. Common reasons why you might get this report include:
Review the .csv file attached to your emailed report, and make sure that no legitimate DOIs are listed. Any legitimate DOIs found in this report should be registered immediately. When a DOI reported via the form is registered, we’ll send out an alert to the reporting user (if they’ve shared their email address with us).
It’s possible that someone is trying to link to your content with the wrong DOI. If you do a web search for the reported DOI you may find the source of your problem - we often find incorrect linking from user-provided content like Wikipedia, or from DOIs inadvertently distributed by members to PubMed. If it’s still a mystery, please contact us.
